Salon Policies
1
Booking
We provide online booking services. If you require assistance in selecting the appropriate service to book, please feel free to contact us via call or text. Our team is ready to guide you in the right direction! 305-396-7796
2
Cancellation/No Show
Please note that cancellations made within 24 hours of the appointment time will incur a fee of 50% of the service cost, and failure to show up for a scheduled appointment will result in a charge of 100% of the service fee. We understand the inconvenience this may cause and kindly request your cooperation and understanding as our staff upholds these policies.
3
Extensions
Prior to booking a service, a consultation with the stylist is required. Additionally, a 70% deposit must be submitted following the booking for all orders that are to be placed.
4
Brides
Deposit- A 50% per person deposit is required in order to secure your date. Be advised that no date will be reserved until a signed service agreement and deposit have been received. The deposit is non-refundable and non-transferable to other services or clients. Deposit secures the date initially booked and any date changes will require a new deposit unless otherwise agreed on and another contract is signed. Deposits will be applied to the balance of the service.
Add-ons- The desire to add additional people or services to a signed service agreement does not guarantee there will be time to complete your request if it conflicts with the day of event schedule; so when securing your date, please book accordingly. Prices are subject to change and additional add-ons will reflect current prices.
Cancellations- If for any reason the client must cancel the booked event or any services on the service agreement the deposit paid will not be refunded or transferred. If Spoil Me Rotten were to cancel, 100% of the deposit will be refunded by check within two weeks. (Some exceptions may apply.)
Final payment must be paid in full 7 days prior to the event date which will include a 15% gratuity unless otherwise specified.